ABOUT US

Mission Statement

Prevent Harm, Survive & Be Nice!

Department Values

We value our citizens’ rights and quality of life.
We value our young and old alike.
We value our obligation and responsibility.
We value your support, input and participation.

Department Culture

Being a member of the Paso Robles Department of Emergency Services requires constant attention to the way we treat other members and the people we serve. It also means that we continuously strive to improve the services we offer.

The cornerstone of our beliefs begins with respecting each person’s contribution to our organization or community, regardless of his or her political strength, personal appearance, economic status, skin color, cultural heritage or religious beliefs.

Because each of the city’s fire stations is an “open house” that is ready to welcome our citizens, we work to demonstrate appreciation, patience, support and tolerance in everything we do.

Conflict within the organization or community is investigated thoroughly and viewed as an organizational “injury” that needs healing. We then take preventive measures to ensure it doesn’t happen again. We look at mistakes not as failures, but as opportunities to improve.

As members we are responsible for our own lives and what we make of them. We celebrate the success of others. When we see an opportunity to assist someone, we offer before we are asked. Helping one another is the norm, not the exception.

Working together as a cohesive unit brings forth accomplishments that make our job fun. The department’s “win-win” philosophy is the common denominator for tackling problems and creating solutions.

We pride ourselves on our professional demeanor and response to any incident, minor injury or major disaster.