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If you are charging a fee for a service, you are considered to be in business and would need a business license, whether or not you have a fixed place of business or are working out of your home. Even if you rent space from an established business, such services include:
If you sell merchandise, either retail or wholesale, whether from your home, a commercial business location, or come into the city from outside of the city limits of Paso Robles to conduct sales, you need a business license.
It’s simple to obtain a business license. You may either download the Business License Application (PDF) or pick up the form from Administrative Services, located at 821 Pine Street. Learn more about obtaining a new business license.
Each incorporated city has its own regulations and you should contact each about their requirements. However, as an example, if you have a valid business license for City of Atascadero, you would also need one for Paso Robles.
Yes, you do need a separate license if you are planning to do business in the City of Paso Robles.
A County of San Luis Obispo business license is only good in unincorporated areas, such as Templeton, Creston and Shandon. It does not allow you to operate in the City of Paso Robles.
Bus schedules, fares, and other pertinent transit information can be found on the San Luis Obispo Regional Transit Authority website.
Yes! You can pay your water and sewer bill online by visiting www.invoicecloud.com/pasoroblesca.
To make a payment by phone, please call 1-844-321-9512.
Read how your water bill and sewer bill are calculated each month.
Water and sewer service is billed on the 1st day of each month.
Bills are considered delinquent if not paid by 5 p.m. on the 5th day of the following month. Those accounts will be assessed a 10% penalty. Accounts not paid by the 15th of the following month will be subject to termination.
Call Administrative Services Department, Water Services Division of the City of Paso Robles at or come in to Administrative Services, located at 821 Pine Street. Read more information about starting or stopping service.
The sewer charge on your account is a sewer user fee to collect, treat, and discharge your wastewater.
City ordinance requires that all tenants pay a deposit and provide name and address of the property owner/management company. Read the Water Ordinance (PDF) (Section 14.04.120 of the Municipal Code) for more information.
The city offers a direct payment option from your checking account.
Through the Direct Payment Plan, you authorize the City of Paso Robles to deduct your payment automatically from your checking account or charge to your credit / debit card. You no longer have to worry about paying your bills when you are on vacation or out of town on business.
Read the Direct Payment Plan Brochure (PDF) for information about signing up and using this service.
The city publishes an annual Water Quality Report that lists water hardness. Check out the most recent Water Quality Report (PDF). You may also phone the Administrative Services Department, Water Services Division at 805-237-3996 to obtain that information.
Learn more about water softeners and their effects on the city's sewer system.
The Environmental Protection Agency (EPA) sets national limits for city water systems. The City of Paso Robles' Water Quality Report conforms to these requirements.
For additional questions you may call the EPA’s Safe Drinking Water Hotline at 800-426-4791, or Water Services at 805-237-3996.
For questions regarding your water bill, due dates, and billing schedules, email the Water Services Division or call 805-237-3996, Monday through Friday between 8 a.m. and 5 p.m.
For leaks and low water pressure calls during business hours (8 a.m. to 5 p.m.), contact the Administrative Services Department, Water Services Division at 805-237-3996. After hours, contact the Police Department at 805-237-6464.
Are you curious how to read your own meter or check for leaks? Check out the Public Works Water Division meter information.
Yes, there are four drop boxes for water bills:
Call Administrative Services Department, Water Services Division of the City of Paso Robles at 805-237-3996 or come in to 821 Pine Street. Learn more about construction hydrants.
The airport is located 4 miles northeast of Paso Robles. From highway 101, go 3 miles east on Highway 46. Turn left on Airport Road. Go north 2 miles. The Airport is on the right.
Long-term parking is available in the south terminal parking lot. Vehicles left over 10 days in any calendar month are charged $20 for the month.
There is no scheduled commercial airline service at Paso Robles; there are charter services available.
There are over 130 individual aircraft storage hangars on the airport. Each one is individually owned. There is no established waiting list or central office to control the rentals. Hangars that are for rent or for sale are usually advertised by means of a sign on the front door of the hangar and a card on the bulletin boards in the Terminal and the FBO Fueling Office. There are typically 3 or 4 hangars available for rent at any given time.
The rental rates run from:
There is land available for lease-both aviation and industrial developments, Airport property is not sold. The process begins with a written Letter of Intent to the City. Once the proposal is "first-in-line" for a parcel, the proposal process continues with a Development Application, a Development Plan, and the negotiation process for a long-term lease. A standard lease may be 20 years, possibly with options to renew. Rental rates are based on the fee simple appraised value of the land with annual escalations coupled to CPI. View the Lease page for more information.
An Aviation Easement (PDF) is a legal document granted by the property owner, signifying that notification was given regarding the airport in the vicinity, that the airport produces noise and annoyances and that it is accepted. The easement is recorded with the County Clerk-Recorder and is attached to a property deed. The easement provides protected airspace and aircraft operating areas above the subject property.
The City general plan and zoning map (PDF) provide for building allowances within city limits. The Airport Land Use Plan identifies compatible land uses for all areas within the immediate vicinity of the airport including those outside City limits. It outlines the requirements for construction, the allowable densities for building and people in specific areas, and the types of uses that are compatible with airport operations, noise and safety concerns.
Flight schools are operated as individual businesses on the airport. Typically, the student rents the training aircraft and hires the certified Flight Instructor as a package. The Private Pilot license first requires training 40 hours total time - 20 hours with an instructor (dual), 20 hours without (solo), with ground training also required. Ultimately, in order to obtain a license, the prospective pilot must pass a test administered by the Federal Aviation Administration (FAA).
Typically, any aircraft that is maneuvering, or perceived to be maneuvering, in an unnatural or not an ordinary manner is believed to be unsafe. This raises concerns from persons on the ground. In reality, most aircraft operation is quite safe and legal. Airplanes are required to maintain 500 feet of distance - either above or horizontally from any persons or structures in sparsely population areas. In densely populated areas, the required distance is 1,000 feet. Helicopters are allowed to operate with less clearance.
It is rare that the noise generated from one aircraft overflight would exceed the legal noise limits for an area; however, accumulated overflight noise may become an annoyance. In these cases, the Airport may be notified and an attempt will be made to identify the aircraft.
An airport influence area is the defined space surrounding an airport that can be affected by airport operations.
AB 2776 was a bill passed in 2002 and took effect January 1, 2004. It requires any person who is selling property to file a report with the Department of Real Estate that says the property is located within and airport influence area.
Airport Influence Areas are based on airport flight patterns that generate noise and safety issues associated with aircraft overflights. View the AIA for the Paso Robles Airport (PDF).
AB 2776 applies to subdivided lands, common interest developments, and residential properties, within California, which are offered for sale or lease.
The law mandates the following notice:Notice of Airport in VicinityThis property is presently located in the vicinity of and airport, within what is known as an Airport influence Area. For that reason, the property may be subject to some of the annoyances or inconveniences associates with the proximity to airport operations (for example: noise, vibration, odors). Individual sensitivities to those annoyances can vary from person to person. You may wish to consider what airport annoyances, if any, are associated with the property before you complete your [purchase and determine whether they are acceptable to you.
Information is available through the following sources:
One-story detached accessory buildings used as tool and storage sheds, playhouses, and similar uses do not require a building permit provided the floor area does not exceed 120 square feet.
However, any accessory building (whether exempt from a permit or not) would need to comply with the setback and zoning requirements associated with the parcel upon which it is to be constructed. Please contact the Planning Division at 805-237-3970 to obtain this information.
Yes, except a pre-fabricated swimming pool accessory to a Group R, Division 3 Occupancy in which the pool walls are entirely above ground, the capacity does not exceed 5,000 gallons, and is less than 24 inches deep.
However, whether or not you are exempt from a permit, you would need to comply with the setback and zoning requirements associated with the parcel upon which it is to be constructed. Please contact the Planning Division at 805-237-3970 to obtain this information.
Yes, unless it’s 10 feet from the structure and less than 120 square feet in floor area.
Call Administrative Services Department, Water Services Division of the City of Paso Robles at 805-237-3996, or come in to 821 Pine Street. Find more information about hydrant meters.
Time frames vary based on factors such as the size of the project. Check out more information about plan review time frames.
The Architect Practice Act defines exempt buildings or structure in Business and Profession Code Section 5537 as follows:
No. However whenever an application for a building permit is submitted in the owner’s name as builder of such improvements, the completion and return of an Owner-Builder Verification Form (PDF) pursuant to Sections 19825 and 19826 of the California Contractors License Law is required.
The Contractors State License Board provides a license checking service
Forms and applications are available online, or you can pick them up in person at the Building Division, located at City Hall (1000 Spring Street, 2nd Floor).
At times the City Council must confidentially consider matters such as personnel, property acquisitions, leases, or litigation. Such matters may be considered in private (i.e., in closed sessions) and are conducted under the authority and in accordance with the State of California Brown Act. Visit the League of California Cities Open Government page to download/view the Guide to the Ralph M Brown Act.
The Council reserves time at each meeting so that members of the public may address City government about items of business interest not on the agenda. This is the time to tell the Council what you think. Under the rules of the Brown Act no action can be taken until the item is placed on the agenda.The public has the freedom to make an opinion, complaint, or suggestion known. The Council may direct staff to look into your concern or suggest that you take the steps necessary to get it on a future agenda for consideration.
When the Council presents an agenda item, the mayor will ask if anyone wishes to speak. If you would like to speak, you may step up to the public rostrum, speak directly into the microphone, first giving your name and address.All communications must be directed to the Mayor and the City Council.
A quorum means that at least three Council members are present. There must be a quorum in order to conduct a City Council meeting.
At study sessions, the Council conducts informal and typically more in-depth discussion of specific issues. Study sessions are public meetings, however, no official action may be taken by the Council at a study session.
To contact the entire council, email the Council.
If you need to contact the City Manager, email the City Manager.
The City Council has adopted the 2016 California Fire Code. The Department of Emergency Services enforces this Code. The Code primarily affects commercial occupancy and processes, but has some application to individuals.
The Code is intended to reduce the likelihood of building loss/damage or personal injury caused by fire or other hazardous conditions. The Code does this by establishing minimums for construction methods and materials, fire safe practices, and the handling of hazardous substances.
The Department routinely consults with builders, developers, and architects on Code requirements. Call 227-7560 if you have any questions about the Code or its applicability to your situation.
The City of Paso Robles has not allowed the burning of trash, debris or vegetation within city limits for more than 10 years. However, if you are outside Paso Robles city limits, in the surrounding communities of Creston, Whitley Gardens, Jardine, Geneseo, Shandon, San Miguel or Templeton, please refer to the information below.
Backyard Burning Provisions, Limitations and Prohibitions: Backyard/Dooryard burning is allowed during the Non-Emergency Response Period (normally from November 15 to April 30), unless a hazardous fire condition exists. The Air Pollution Control District (APCD) regulates backyard burning.
Please call 800-834-2876 for requirements for backyard burning and permissive burn-day status. Burning will be immediately discontinued if the APCD determines the smoke emissions are offensive to occupants of surrounding properties, or if the burning constitutes a hazardous condition. Complaints of individuals violating this regulation can be filed with the APCD at 805-781-5912.
The Paso Robles Municipal Code, 17.04.030 (C) requires the installation of automatic sprinkler system for many commercial structures. For more information on Fire Sprinklers, visit the resources for Business/Developers.
Sprinklers are required in many commercial buildings. Please call the Fire Inspector at 805-227-7560 to establish needs for your particular application. If you have already submitted plans and need to schedule an inspection, please contact the Fire Protection Engineer by phone at 805-227-7221 or email the Fire Marshal.
The Knox Box is a metal box secured to the outside of a building that allows firefighters immediate access to locked buildings, storage rooms, elevators, gates and other secured areas without causing property damage from forced entry procedures. The fire department is the only agency that is authorized to access the Knox-Box. It contains keys, electronic access cards, hazardous materials data and other vital information that firefighters will need when responding to an alarm. Learn more about Knox Box and Emergency Services.
Yes. You may review the Municipal Code Online Library (Municode). It is easy to search the site by using keywords, such as "abandoned vehicles."
The City of Paso Robles has an active Code Enforcement and Nuisance Abatement program. To meet the goal of keeping our city safe and protecting property values, the Emergency Services and Police departments work together to address the concerns of our citizens.
Please call the Emergency Services Department at 805-227-7560 for the following item:
Please call the Police Department Code Enforcement Office at 227-7540 for the following nuisance abatement items:
The Paso Robles Department of Emergency Services provides a variety of public education events to the local schools and general public. In most cases, it is desirable for us to receive your request 30 days prior to the event date. For additional information, please email the Fire Marshal.
Yes, you can participate in the Paso Robles Emergency Services First-in Response Experience (F.I.R.E.) Program. The program will include riding in a fire department vehicle to routine and/or emergency calls.
You must be 16 or older to participate and complete a Ride-Along Request Form (PDF). Persons between 16 and 18 years of age must have this form signed by a parent or guardian prior to any participation. Once filled out and signed, the form should either be faxed to 805-237-4138 or mailed to:City of Paso RoblesEmergency Services Department900 Park StreetPaso Robles, CA 93446
Please email the Fire Marshal and a department representative will contact you about your request.
To request a fire report, please download and complete the Incident Report Request Form (PDF), make a check payable to the City of Paso Robles for $15, and mail to:City of Paso RoblesEmergency Services Department900 Park StreetPaso Robles, CA 93446
Please include the date and time of incident, location of incident, and the name of the involved party. In most cases, we will mail out a copy of the report to you within 3 business days of receiving your request and payment.
The great danger of carbon monoxide (CO) is its attraction to hemoglobin in the bloodstream. When breathed in, carbon monoxide bonds with the hemoglobin in the blood, displacing the oxygen. When CO is present in the air, it rapidly accumulates in the blood, forming a toxic compound known as carboxyhemoglobin (COHb).Carboxyhemoglobin causes symptoms similar to the flu, such as headaches, fatigue, nausea, dizzy spells, confusion and irritability. As levels of CHOb increase, vomiting, loss of consciousness and eventually brains damage or death can result.
Carbon monoxide is a colorless, odorless, tasteless and toxic gas produced as a by-product of combustion. Any fuel burning appliance, vehicle, tool or other device has the potential to produce dangerous levels of carbon monoxide gas. Examples of carbon monoxide producing devices commonly in use around the home include:
The Consumer Products Safety Commission (CPSC) reports that approximately 200 people per year are killed by accidental CO poisoning with an additional 5,000 people injured. These deaths and injuries are typically caused by improperly used or malfunctioning equipment aggravated by improvements in building construction that limit the amount of fresh air flowing in to homes and other structures.
While regular maintenance and inspection of gas burning equipment in the home can minimize the potential for exposure to CO gas, the possibility for some type of sudden failure resulting in a potentially life threatening build up of gas always exists.
Carbon monoxide inhibits the blood’s ability to carry oxygen to body tissues including vital organs such as the heart and brain. CO toxicity levels are usually expressed in airborne concentration levels (PPM) and duration of exposure. Expressed in this way, symptoms of exposure can be stated as follows:
As can be seen from the above information, the symptoms vary widely based on exposure level, duration and the general health and age on an individual. Also note the one recurrent theme that is most significant in the recognition of carbon monoxide poisoning- headache, dizziness and nausea. These "flu like" symptoms are often mistaken for a real case of the flu and can result in delayed or misdiagnosed treatment. When experienced in conjunction with the sounding of a carbon monoxide alarm these symptoms are the best indicator that a potentially serious buildup of carbon monoxide exists. This comment will be returned to later.
The Consumer Product Safety Commission recommends a detector on each floor of a residence. At a minimum, a single detector should be placed on each sleeping floor with an additional detector in the area of any major gas burning appliances such as a furnace or water heater. Installation in these areas ensures rapid detection of any potentially malfunctioning appliances and the ability to hear the alarm from all sleeping areas. In general, carbon monoxide detectors should be placed high (near the ceiling) for most effective use. Detectors should also not be placed within five feet of gas fueled appliances or near cooking or bathing areas. Consult the manufacturers installation instructions for proper placement of a detector within a given area.
First and foremost, stay calm. As mentioned previously most situations resulting in activation of a carbon monoxide detector are not life threatening and do not require calling 911. To determine the need to call 911, ask the following question of everyone in the household:
If the answer to the above by anyone in the household is true, evacuate the household to a safe location and have someone call 911. Failure to evacuate immediately may result in prolonged exposure and worsening effects from possible carbon monoxide gas. The best initial treatment for carbon monoxide gas exposure is fresh air.If the answer to the above by everyone in the household is no, the likelihood of a serious exposure is greatly diminished and one probably does not need to call 911. Instead, turn off any gas burning appliances or equipment, ventilate the area and attempt to reset the alarm. If the alarm will not reset or resounds, call a qualified heating and ventilating service contractor to inspect your system for possible problems. If at any time during this process someone begins to feel ill with the symptoms described above evacuate the household to a safe location and have someone call 911.
A smoke detector may be purchased at most retail stores for prices ranging from $5 to $20.
Both battery powered and house current powered smoke detectors do a good job. Make sure the one you choose has been tested by a nationally recognized testing laboratory.
There should be at least one detector in every occupied bedroom and one on every floor of the house except attics, unless the attic space is used for sleeping. Additional detectors will increase the chance of early detection.
Smoke detectors should be placed near bedrooms either on the ceiling - at least 6 to 12 inches away from wall - or on the wall, 6 to 12 inches down from the ceiling. This allows the detector to sense the smoke as it approaches the sleeping area.
Battery operated detectors can be attached directly to the ceiling or wall. Wired-in electric detectors are somewhat more difficult to install and may require an electrician.
Test the detector at least monthly by pushing the test button. Once a year vacuum the dust from alarm air vents. Battery operated detectors should have the battery replaced each year or when the low battery warning sounds. Select a memorable date such as a holiday or a family birthday to remind you to replace the batteries in your smoke detectors at that time.
Yes! Hold practice drills with the whole family so they will know what to do if your detector ever alerts you of an emergency.
This is the most frequently asked question of the Housing Division. Usually the person asking it is seeking affordable rental housing. The city maintains a list of those apartment complexes in the city that are reserved for low-income persons. View more information on affordable rentals.
Please see Subsidized Rentals.
Section 8 is a federal rental assistance program for low-income persons. Under this program, recipients are issued a voucher to pay the difference between 30% of their income and the "fair market rent" (as determined by the U.S. Department of Housing and Urban Development). Landlords accepting Section 8 vouchers must participate in the program.
The Housing Authority for the City of San Luis Obispo (HASLO) administers the Section 8 Program for all jurisdictions in the County of San Luis Obispo. The number of vouchers allocated to the County is limited, and HASLO maintains a waiting list, which is only opened once every 3 to 4 years. For more information about the Section 8 Program, contact HASLO at 805-543-4478.
The city is not presently offering any homebuyer assistance programs. The County of San Luis Obispo offers limited first-time homebuyer assistance loans for low-income persons. Interested persons should contact the San Luis Obispo County Planning Department (Housing Division) at 805-781-5600.
State and federal regulations governing their programs for first-time homebuyer assistance limit participants to households that have not owned a home in the 3 consecutive years prior to funding a new loan.
The city does not have a rent control ordinance. Landlords are not restricted from raising rents.
Federal and State Fair Housing laws make it illegal to discriminate against any person on the basis of race, sex, color, religion, ethnicity, national origin, ancestry, lawful occupation, familial status, disability, or age in the enjoyment of residence, land ownership, tenancy, or any other land use.
If you believe that you are being treated unfairly in finding a place to live, contact the State Department of Fair Employment and Housing at 800-884-1864.
The city does not provide legal advice for renters. You will have to contact a private attorney. If you qualify as a low-income household, you may call the California Rural Legal Assistance in San Luis Obispo at 805-544-7994.
WiFi is a technology which allows computer users to connect wirelessly to the Internet.
The WiFi provided by the Library is as secure as any other public WiFi network. We do not recommend transmitting personal information via the WiFi network as a WiFi signal can be intercepted.
Any time you connect to the Internet, you run the risk of getting a computer virus. Wi-Fi presents no greater risk than any other method of connecting to the Internet. The following precautions are recommended to avoid computer viruses:
The Library does not provide anti-virus or Internet security software for Wi-Fi users. There are, however, many free anti-virus and Internet security programs available for download from the Internet or for purchase at office supply or computer stores. The following websites are a sample of what is available online:
Library staff and volunteers may offer basic instruction, but they will not handle your computer. Your computer’s user manual is an excellent resource as well.
As long as your computer has the necessary hardware and software, it should be compatible with our network.
WiFi is provided free of charge, courtesy of the Library.
You need a wireless access card. Most laptop computers manufactured today have these built in; consult your computer’s user manual if you are not sure. Wireless access cards may also be purchased at office supply or electronics stores.
This varies from system to system. Consult your computer's user manual for specific information.
Property owners (or their agents) are required to obtain permits whenever specified in the City’s Municipal or Zoning Codes or other applicable codes. When in doubt, please contact the City to confirm whether or not a permit is required. Some of the more frequent questions regarding permits:
All signs in the City of Paso Robles must receive approval from the Development Review Committee (exception: signs in windows). Design requirements can be researched in the Municipal Code library "Title 19: Signs", and application information may be found via the Planning Division.
If you have additional questions, need help filling out the application form or determining exactly what information needs to be submitted, please call the Planning Division at 805-237-3970.
All structures constructed within the City limits over 120 square feet in size and more than 1 story (or approximately 8 feet) in height require a building permit per the Uniform Building Code. Access the Building Permit Application (PDF).
For more information on obtaining buildings permits, please contact the Building Division.
The City’s Zoning Code regulates the height, size, location, and use of accessory buildings and main buildings. These requirements vary between different zoning districts. Any structure that requires a building permit must meet the requirements of the Zoning Ordinance. These requirements include setbacks, required building separation and design guidelines.
To determine the requirements for a specific property, please call the Planning Division at 805-237-3970. A simple plot plan or site plan may also be faxed or delivered to the Planning Division with a letter explaining the property location and the proposed project. Our fax number is 805-237-3904 and our address is:
1000 Spring Street2nd FloorPaso Robles, CA 93446
A detached accessory building (DAB), such as a detached garage, workshop, etc., in the R-1 residential zoning district can be no more than 50% of the gross floor area of the main building (including any attached garage) unless a conditional use permit is approved. Download the Building Permit Application (PDF), and email the Building Division or call 805-237-3850 if you have questions about your project.
The number of required off-street parking spaces is dependent on the type of use being proposed. Specific information regarding parking requirements can be viewed in Chapter 21.22 Off Street Parking and Loading Regulations of the Municipal Code, or you may contact the Planning Division at 805-237-3970.
Please contact the Engineering Division at 805-237-3860 for further information.
PD means Planned Development. The Zoning Ordinance requires a Planned Development application be processed when a particular property is in a PD overlay zone*, when a project proposes more than 10,000 square feet of building area, when a project proposes five or more units on a multi-family zoned lot or when circumstances warrant a Planning Commission hearing. A general description of the type of planning application needed for various projects can be found in Section 21.23B.030 of the Zoning Ordinance which can be viewed in the online Municipal Code library. Applications and related checklists can be obtained from the Planning Division, or at City Hall located at 1000 Spring Street, 2nd Floor. Additional questions about the development review process should be directed to the Planning Division at 805-237-3970.
The PD overlay zone is defined in Chapter 21.16A of the City’s Municipal Code. That chapter says, "The purpose and intent of the planned development (PD) district overlay is to provide for innovation and flexibility in the design of residential, commercial, and industrial developments. Approval of a planned development can allow modification of certain development standards…when it can be demonstrated to the satisfaction of the Planning Commission and the City Council that it would result in better design or greater public benefit."
Water and Sewer Atlas Maps can be viewed at City Hall, or contact the Engineering Division at 805-237-3860 for further information.
If you are interested in finding out the allowed uses for an area in the City of Paso Robles you should:
To verify zoning information or obtain more specific zoning information, please contact the Planning Division at 805-237-3970.
You may look up the zoning yourself by using the zoning maps and matrix.
If you need more information or cannot locate your parcel on the map, please call Planning Division staff at 805-237-3970 for assistance.
Code information for fencing may also be viewed in Section 21.20.140 Fences and Hedges of the Municipal Code. For any other questions regarding fencing, contact the Planning Division at 805-237-3970.
The City of Paso Robles has maps of subdivisions done within the City limits, which will show the location of any property corners that were set at the time of the subdivision. Assessor parcel maps provide general information regarding property lines. Assessor Parcel Maps can be viewed online on the SLO County Assessor's Office website, or at City Hall at 1000 Spring Street. Property corners are often lost or buried and can be difficult to locate. When an accurate location of a property line is necessary, the City recommends that the property owner hire a professional licensed to perform land survey work.
Setbacks are determined by the underlying zoning of a particular parcel. If you know your zoning, you can look up your setbacks on our website by going to Title 21 Zoning and clicking on the appropriate zoning chapter (single-family, multiple-family, etc.). If you do not know your zoning, you can look it up on the City’s Zoning Maps on the website. Prior to any site design or building permit application, setbacks should be confirmed with Planning Division staff at 805-237-3970.
Specific information regarding offsite improvement requirements can be viewed in Chapter 11.12 Required-Curb, gutter, sidewalk, driveway aprons, street and alley paving located in the Municipal code library, or you may contact the Engineering Division at 805-237-3860.
Patio covers are considered structures and do require a building permit. In a single-family zone, if the patio is open on at least two sides the cover may encroach into the required setbacks as specified by Chapter 21.16I.220 of the Zoning Ordinance. An existing patio that is enclosed with any type of screen, shadecloth, lattice, or any other material is considered a part of the building and is subject to the same setback restrictions as the main building. Contact the Planning Division at 805-237-3970 for more information.
A swimming pool in a single-family residential zone must be located ten feet from any main building and three feet from any side or rear property line, as measured from the edge of the water. Please note that the pool equipment must be located at least twenty feet from the nearest neighboring residence, and it must be screened by a fence.
It is necessary to apply for a building permit prior to installing a swimming pool. Download the Building Permit Application (PDF).
A motor home or boat or other recreational vehicle must be parked on private property, and both parking and access must be paved. If your driveway is deep enough for the vehicle to fit without hanging over into the sidewalk, you may park it in the driveway. If you have adequate access on either side of your lot, you may pave a parking space on the side or rear of the residence and driveway access to it, with certain limitations as to the amount of front yard that may be paved.
Contact Planning Division staff at 805-237-3970 or check Section 21.16E.320 of the Municipal Code for more information.
You can contact Planning Division staff at 805-237-3970 or search the Development Activity Reports.
If a nonconforming use is damaged to an extent of more than fifty % of the fair market value, it shall not be reestablished. The only exception to this regulation is in the event that the nonconforming use is a residential dwelling in a commercial or industrial district. If this is the case, the property owner may apply for a conditional use permit to reestablish the dwelling unit. Additional information can be found in Section 21.20.340 of the Zoning Ordinance.
A business license, issued by the City of Paso Robles is needed for all individuals/companies doing business within the City limits, regardless of where the individual/company office is located. You may learn how to obtain a business license from Administrative Services.
A Home Occupation Permit is needed when an individual uses his/her home as an office.
An appeal must be filed within 15 calendar days of the decision.
Upon receipt of an appeal, the matter will be scheduled for consideration before the appeal body as soon as feasible. You can download an Appeal Application (PDF), or obtain one from anyone in the Community Development Department at 1000 Spring Street by calling 805-237-3970.
If an appeal is filed, the body considering the appeal will consider the request as if it were a new application. Opportunities will be provided for all interested parties to speak and/or provide evidence to support approval or denial of the appeal.There is no penalty for filing an appeal. The City cannot and will not penalize anyone for filing an appeal. Each application for a land use or other entitlement is handled on a “first-come, first- served” basis. The city keeps a log of applications filed, and any of the public is welcome to confirm the order of processing for each application.
Please call the Community Development Department at 805-237-3970, or stop by City Hall at 1000 Spring Street. You can also read more about the appeals process.
A home occupation is a profession or other occupation not otherwise permitted in the district, which is conducted as an accessory use on a residential plot by one or more members of the family residing on the premises, and which in residential districts conforms to all conditions in section 21.23.070 of the Municipal Code (as follows):
A Home Occupation Permit is required in addition to a Business License any time the proposed use is not normally permitted in a residential zone but meets all conditions in section 21.23.070 of the Municipal Code. Read more about the conditions requiring a Home Occupation Permit.
If you have determined or been advised that you need a Home Occupation Permit, you may download and fill out the Home Occupation Application (PDF) and return it, along with your business license application, to:
Administrative Services Department821 Pine StreetSuite APaso Robles, CA 93446
Once approved, the $25 home occupation fee will be invoiced to you along with your business license.
Chapter 21.16A of the Zoning Ordinance establishes the Planned Development (PD) Zoning District Overlay. An overlay district provides further regulation of land use and development within the primary zone categories. Overlay zone regulations apply in addition to the base or primary zone regulations (R1 PD, C2 PD, and M PD, are all examples of zones with a PD overlay.
The purpose of a Planned Development is to provide the Planning Commission with the opportunity to allow for innovation and flexibility in the design of residential, commercial, and industrial projects than would otherwise be afforded through strict adherence to the prescribed development standards. By providing for innovation and flexibility, it is envisioned that projects will be designed on a case-by-case basis in order to ensure that each project uniquely fits it's site and it's setting.
Modification of certain development standards for new projects can only be allowed if there would be greater public benefit provided than would otherwise be achieved. The development standards that may be modified through approval of a Planned Development are:
Municipal Code Section 21.23B.030 (A) lists the types of projects that are subject to a Development Plan review. There are some minor differences in the findings required for a project located in the Planned Development Overlay District (link to findings) and the findings for a project that requires a Development Plan approval. Either way, the application is called a PD and allows for flexibility in design as listed under the description for a Planned Development (link).
The following are projects that are subject to the Development Plan requirement:
If you have lost/found something, the first step is to complete a Citizen's Crime Report (available here online or at the Police Department: 900 Park Street, Paso Robles) for any reported lost or found property. If you've found an item, it should be brought in to the Police Department with a completed Citizen's Crime Report. Found property that can not immediately be identified will be secured in our property room and will be properly disposed of after the appropriate time period.
For emergencies, call 911 or come in to the Police Department at any time. We’re always open. For more information regarding non-emergencies, contact us.
Yes! Police need your help in recognizing when something’s wrong. Your input is vital and we need your help. Most criminals are caught when citizens see something "suspicious" and call Police.
Police case numbers are only issued when an official investigation and report is made. In order to get a case number, therefore, you need to file a report. You may come to the police station at any time of the day or night, or you can call police dispatch at 805-237-6464 and have an officer come to where you are if you are in the City or reasonably close by.
In some cases, for some kinds of reports, the officer can take the information over the telephone. After the report is taken, you should ask the officer for their name and the case number for your records.
The best thing to do is to write it down, as well as get the name of the officer, when you make your report. However, you can get a case number by calling the Records Division at 805-227-7500 between 8:30 a.m. and 4:30 p.m.
We need to know what kind of an incident occurred, and the date, time and location to look it up for you.
You need to complete an application, and, if a juvenile (under the age of 18) is involved, a different form is required. You or your insurance representative/attorney may also request a copy the report for a fee. Click here to download/view the Fee Schedule (PDF).
We will look it up for you or refer you to the clerk of the San Luis Obispo Superior Court, Paso Robles Branch at 805-237-3080 for criminal cases and 805-237-3070 for traffic.
If you come in personally and properly identify yourself, we will make an attempt to locate the citation and provide you with a copy or refer you to court to obtain a copy of your citation.
If you have received a "fix it" ticket you may have it signed off at our Department at 900 Park Street by Police Personnel. Please have with you your ticket, photo ID, and your repaired vehicle. There will be a $15 fee (cash or credit card only).
The Police Department does not register firearms. Private gun dealers will complete the necessary state forms for you for a fee.
Call the Records Division at 805-227-7500.
We provide Live Scan fingerprinting to the public, by appointment only with a completed application and a photo ID. Call the Records Division at 805-227-7500, Monday through Friday 8:30 a.m. to 4:30 p.m. to schedule an appointment. We do not fingerprint for INS purposes. The fee varies depending on the level of service indicated on the application. Cash, credit card, and business checks only.
You can come into the police station in person, and properly identify yourself. Please be aware that if you do have a warrant that is not cite-release authorized, you may be taken into custody and held until you can post bail or you are released.
Find out where the crime occurred; then call the court you believe has jurisdiction of that town or city. Do not call the police department. We cannot give this information to you over the phone.
That depends on the warrant. For most traffic warrants, the issuing magistrate will allow us to cite-release you, or simply give you a new appearance date, and that will clear the warrant from the system. However, due to circumstances beyond our control, the magistrate may require bail, which you will have to post in the form of a bond, credit card or cash, to be released. Of course, if you are taken into custody, your warrant is automatically cleared.
Note that warrants are issued by the Court, and not us, and may be re-issued by the Court without notice or warning for a variety of reasons; the most common being "failure to appear" or "failure to pay."
If you come to the front counter, or call us at 805-237-6464, we will tell you if a specific person is in our jail. Since we don’t hold people in our custodial facilities any longer than 6 hours, you should also call the San Luis Obispo County Main Detention Facility at 805-781-4600. They will tell you if a specific person is in their custody.
Yes you can. We have the Request for Public Records Form (PDF) and information that explains the Department of Justice’s requirements for obtaining your criminal record. Fingerprints are required to be sent along with your application.
No, it is not public information. You can, however, check public conviction records at the Court by calling 805-237-3080.
The best person to call is the officer or detective assigned to your case. If you know the officer’s name, contact them at 805-237-6464, and leave a message referencing the case number and your specific question. Remember, with some shifts, it may be several days before they come back to work, research the case, and call you back.
If you don’t have the case number or the officer’s name, call us at 805-237-6464 and we’ll get the information needed so you can leave a message with the officer. All of the officers have voice mail. You may call the number above and request to be transferred to an officer's voice mail.
If you were not immediately charged with a crime, that doesn’t mean charges cannot be filed later, after an investigation. Depending on the case, after a complaint is filed, the Court will mail you a Notice to Appear, if they have your current address. If the Court cannot locate a current address for you, an arrest warrant will be issued in your name. If you are concerned you might be charged with a crime, perhaps the best option is to talk to the officer or detective directly that was investigating your case.
If your son or daughter was over 18 at the time of the incident, they are adults, and you have no standing as a parent to receive any information. Even if they were juveniles at the time, as a parent, you do not have a right to automatically receive a copy of the case. If the case is progressing through the legal system, you may petition the Juvenile Court for a copy of the report. We will be glad to begin this process for you, once you fill out the Juvenile Request form. And, if it’s just a question you have about a case involving your minor child, you might want to talk directly to the officer.
The decision to charge, or not charge a person with a crime is something that the police department does not have control over. While we may accurately document the facts of a crime, including your statements and make a logical identification of someone as being responsible, it is ultimately the decision of the District Attorney to decide to file a criminal complaint, or not. These decisions are not whimsical, and are more a product of evaluation of evidence, probability of gaining a conviction, and the overall administration of justice. If your case was not filed, you should contact the officer or detective involved and discuss the matter with them. They may also be able to share with you the rationale, if provided, of the District Attorney’s declination of complaint.
A restraining order is a civil process, where the person seeking the order makes and application to a magistrate to temporarily restrain, or restrict another person from doing something that would otherwise be perfectly legal behavior. While the obtaining of a restraining order is a private process, there are numerous resources available to people, especially in cases of domestic violence, to make the process straightforward and workable. While in some cases the police may apply for an emergency protective order for someone, it is a temporary solution only, and the regular process needs to be set into motion as soon as possible.
If you can satisfactorily identify yourself to us as a protected party, and bring in a copy of the order during normal business hours, we will examine the record to see if your order shows proof of service.
The expiration of a restraining order is listed on its face. If you no longer have your copy, but can identify yourself to us as being the protected party, we will tell you if the order is still in force and effect.
The court that has jurisdiction of the restraining order may release information to you, however, we consider the information a privacy issue and therefore, confidential and not for public release.
You would have to have been personally served to make it valid, and presumably, you would know about it.
The decision to file charges against someone under 166.4 or other sections of the Penal Code regarding violation of court orders is a decision by the District Attorney, not the police department. Our function is to document and assemble evidence and forward it to the District Attorney for evaluation and further action. If you have a specific question about a case, we suggest you contact the involved officer directly.
We will need a picture ID and home address to run a check. The clearance is for a Paso Robles Police Department database search only, and is not checked by fingerprints. There is a charge of $28 per person.
Start by calling Juvenile Probation at 805-781-5300. They can get you started.
It depends on who your employer is. Most government and state agencies conduct records checks on their prospective employees; however, if you work for the private sector, most likely a records check by your employer will be denied. Your record is considered confidential and not for public release.
We cannot release your report prior to review by the District Attorney. You will receive a copy of your report on your first court date (your arraignment).
Contact the Code Enforcement Coordinator at 805-227-7540.
You may now access information via the California Megan's Law website.
Any person desiring to report misconduct or improper job performance by a police employee should call the Police Department and ask to speak with the Watch Commander or that employees supervisor. The supervisor will meet with you to initially discuss your complaint. Sometimes issues can be resolved at this point by the supervisor, who may be able to answer your questions and concerns. Should you request further investigation after speaking with the supervisor or the supervisor determines that further action is warranted, the supervisor will assist you with completing this Complaint Form in English (PDF) or Spanish (PDF).
If you are concerned about speeding, drivers running stop signs, or parking problems, complete the online form for reporting a traffic problem.
You can call us anytime at 805-237-6464. We need to know the license plate number or VIN (vehicle identification number), when, and from where it was towed.
If your incident is an emergency, call 911. If non-emergency call 1-805-237-6464.
No, If a crime took place outside of the City of Paso Robles in a different city, please call the police department for that city.
If this took place on a state Freeway please call the California Highway Patrol office at 1-805-434-1822.
A known suspect is when you or someone else knows the person, or where to find the person, who committed the crime or the license plate number of the vehicle the suspect(s) were in.
Fill out our Alarm System Permit Application (PDF) and return to our Records Department at:
900 Park StreetPaso Robles, CA 93446
The Section 40215 of the California Vehicle Code sets forth uniform procedures for contesting parking citations. These procedures include several time periods that must be carefully adhered to. The Parking Citation Appeals Process, including all required forms, can be found here. You may also contact the Records Division at 805-227-7500 for more information.
Yes. If you are a victim of a crime, you and your family have rights. Visit the Office of the Attorney General, Victim Services Unit for more information.
Yes, you can pay for your Paso Robles Police Department (PRPD) issued parking citations at PRPD. Cash or credit card only.
No, the City no longer has a site to drop off Christmas trees. Please visit the Paso Robles Waste website for more information regarding their residential curb-side pickup or call 805-238-2381 (option 1 for Paso Robles Waste Customer Service).
The Streets Maintenance Division provides ongoing curb, gutter, and sidewalk repair and maintenance. To report a need for maintenance or a dangerous situation, notify the Street Maintenance Division by filling out an Action Request Form or call 805-237-3861.
Notify the Parks Maintenance Division by phone at 805-237-3873 during regular business hours, 7:30 a.m. to 3:30 p.m., or the Police Department after hours at 805-237-6464 to have the City come look at the tree. If the tree is on private property, it is the property owner’s responsibility to trim it.
Notify the Parks Maintenance Division by filling out an Action Request Form or by phone at 805-237-3873 to have a city tree trimmed. If it is on private property, it is the property owner’s responsibility to trim it. The City can notify property owners who need to trim trees or bushes that are nuisances, as well.
The Adopt-A-Street Program is a community program that gives individuals, companies, schools or organizations an opportunity to adopt a City street and help beautify Paso Robles in partnership with the City. Adoption requires litter pickup for six months on a street segment at least twice per month.
Plants and trees in parkways are generally in the Landscape and Lighting District and are maintained by a contractor for the City, overseen by the Parks Maintenance Division Supervisor. To report a need for maintenance, notify the Street Maintenance Division by filling out an Action Request Form or by phone at 805-237-3873.
You may trim your own trees as you wish, with one exception: mature oak trees. If the tree you intend to trim is an oak tree, see the information available on the Tree Trimming page.
Yes, view the street name list (PDF).
Street closures require a permit and approval from Public Works, the Fire Department and the Police Department. You can fill out an application and return it to the Public Works Administration office for approval. For complete requirements and to retrieve the application, visit the street closure information page.
Debris in the street resulting from construction traffic is handled by the Engineering Division of the Community Development Department. Contact them at 805-237-3860.
Around the time the annual tree removal project goes out to bid, a dot is painted on trees that are to be removed. This allows potential bidders (and eventually the successful contractor) to know which trees are to be removed. For more information, visit the Streets Division's Tree Maintenance page.
Notify the Street Maintenance Division by filling out an Action Request Form or by phone at 805-237-3861.
There are specific criteria that must be met before speed humps will be considered. View the speed bumps page for complete information.
The County of San Luis Obispo has taken over mosquito abatement for the entire County, including Paso Robles. For more information on the program or to report a problem with mosquitoes, call 805-781-5544.
Hardness ranges in grains per gallon (gpg) from 7.6 to 32.7, with an average of 17.2. Hardness is a term used to describe a characteristic of water. Hardness is mainly a result of the salts of calcium and magnesium naturally occurring in water. Our lab reports hardness as CaCO3 (Calcium Carbonate) in parts per million (ppm).
However, we provide the conversion from ppm to grains per gallon (grains of hardness per gallon) because that is the unit of measurement the water softeners use. For more information on water quality, download/view the City’s most recent Water Quality Report (PDF).
Currently, there are 7 different pressure zones in the City. For specific pressure information, contact the water division using the online Water Inspection Request Form.
Visit our meter information page with graphics and instructions on how to turn your water off.
Administrative Services handles all of the billing information. For questions regarding water/sewer payments, please call 805-237-3996, or email AdminServices@prcity.com.
Visit our meter information page with graphics and instructions on how to check if you have a leak. If you would like to request assistance, please complete our Action Request Form. Concerns and requests submitted online with the Action Request Form are monitored during normal office hours (Monday-Friday, 8AM - 5PM). If you require immediate attention, please call Police Dispatch at 805-237-6464.
During regular business hours you can report a meter leak using the online Action Request Form. The Water Operations Yard can be contacted at 805-237-3866 or Public Works Administration at 805-237-3861. Regular business hours for the Water Operations is Monday through Friday, 7 a.m. to 3:30 p.m. and for Public Works Administration, 8 a.m. to 5 p.m.
After hours and weekends, report to the Police Department at 805-237-6464.
Homes built on hills often need booster stations to get water from the system to their homes. Booster station pumps water to higher elevations in order to provide adequate water for domestic use and fire flow. City booster stations have generators or diesel powered pumps to ensure continuous pumping of water, even in the event of a power outage.
The Recreation Division administers a unique array of classes, camps and leagues designed to enhance the social, physical, mental, and spiritual well-being of individuals. Our Recreation Staff directly provides a variety of our services, including running drop-in basketball sessions, processing class registrations, administering facility reservations, and creating community events designed to draw individuals together to enjoy recreational or educational experiences that are meaningful, significant, and relevant to their well-being. Our seasonal aquatics staff provides swim lessons, public swim, and a selection of programs and events appealing to all ages and ability levels at our 2 swimming pools. We work with independent contract instructors to provide an average of 450 programs a month at Centennial Park and the Municipal Pool. Recreation Services facilitates use of Centennial Park and 7 major parks, featuring sports fields, playgrounds, tennis, pickleball and basketball courts, and picnic areas. We also oversee contracts to provide administrative services at the Senior Center, youth programs at Centennial Park, and concession services at Barney Schwartz Park.
Registrations can be made online at www.prcity.com/recreation or in person at the Centennial Park Registration Desk (600 Nickerson Drive, Paso Robles, open Monday-Friday, 12-5pm).
Use of Facilities Applications are available at www.prcity.com/recreation or at the Centennial Park Registration Desk (600 Nickerson Drive, Paso Robles, open Monday-Friday, 12-5pm). You can fax completed applications to (805)237-6424 or bring them to the Registration Desk. Please call (805)237-3988 for assistance.
Most of our camps, classes, lessons and leagues take place at Centennial Park (600 Nickerson Drive, Paso Robles). Our offices are located there as well.
Centennial Park is open every day from dawn until 11pm. Times for classes, lessons and leagues vary. Our Registration Desk is open Monday-Friday, 12-5pm and is located in the administration building at Centennial Park (600 Nickerson Drive, Paso Robles).
There is no membership necessary, but there is a fee for each activity. Some classes carry a one-time fee while some continuing classes offer monthly rates and/or punch passes.
Youth and Senior scholarships are available. You must apply in person at the Centennial Park Registration Desk (600 Nickerson Drive, Paso Robles, open Monday-Friday, 12-5pm).
We have year-round aquatics programs at Municipal Pool (534 28th Street, Paso Robles). Youth swim lessons are offered during summer months, typically June through August. Click here to be linked to our aquatics webpage.
We offer lap swim at Municipal Pool year-round on Monday, Wednesday and Friday from 12-1pm. This activity requires a punch pass ($35/10 punch pass or $65/20 punch pass) that is available at the pool.
There is no open swim offered, except during summer months. There are also several themed swim days/evenings. Click here to be linked to our aquatics webpage.
Swim lessons are offered throughout the summer at Municipal and Centennial Pools. Registration opens the first weekend of May. Registrations can be made online at www.prcity.com/recreation or in person at the Centennial Park Registration Desk (600 Nickerson Drive, Paso Robles, open Monday-Friday, 12-5pm), or you can register at the pools.
Drop-in basketball is offered year-round at the Centennial Gym (600 Nickerson Drive, Paso Robles):
No, however the YMCA offers some programming of its own at Centennial Park. For info on the YMCA’s offerings, please click here.
Tennis and pickleball courts are available to the public without reservations. They are reservable for tournament play. For information about reserving courts, please call (805)237-3991.
We’re easy to reach! Please call us at (805)237-3988 or stop by the Centennial Park Registration Desk (600 Nickerson Drive, Paso Robles, open Monday-Friday, 12-5pm). Click here for a list of our staff.
All of our camps, classes, lessons and leagues are listed in the Recreation Guide, which we produce three times per year. You can view the guide online or pick one up at Centennial Park, the Paso Robles City Library, or Paso Robles Senior Center. The guide is mailed three times per year in your city water bill, so please keep an eye out for it!
All of our camps, classes, lessons and leagues are open to everyone, not just Paso Robles residents.
Please contact our Recreation Coordinator, Heather Stephenson at (805)237-3994 or firstname.lastname@example.org.
Yes! Paso Robles has 12 maintained hiking/walking trails in the city. Click here to view the trails map.
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Yes, if it is already prepared for this type of use. When you have the document open in Acrobat, from the Acrobat menu (not the browser menu) choose "Save" and choose where you would like to save it on your computer. It should be somewhere you can easily find it again.
If these problems occur and you are not using any water outlets, there may be a problem in the City main. Call 805-237-3865 or after business hours call 805-237-6464 to request service.
If you are using your household water outlets, turn them off. If the overflowing wastewater stops after turning off your outlets, you likely a problem in your sewer lateral and you will need to call a plumber. There is a cap on the sewer lateral clean out located outside your home; if you remove the cap it may reduce backup in your inside drains for a short time.
A sewer lateral (building sewer) is the privately owned and maintained sewer pipe connecting a building/dwelling to the public sewer main.
If you notice any sewage flowing onto the ground call 805-237-3865 or 805-237-6464 to report it. Please give your name and a call back number and note exact location and where the sewage is coming from. City crews will respond to investigate.
Check to see if your neighbors are having a similar slow drainage problem. Call the City Wastewater Division and we will check the mains. City crews will notify you if the problem is in the City main or not. If the city does not have a problem you will need to call a plumber to clean your lateral.
Report it by filling out an Action Request Form or by calling 805-237-3865.
Sewage has a natural tendency to produce odors; all sewers have odors. The plumbing system in your home is designed to prevent these odors from entering the house by using a vapor trap. If you are experiencing odors indoors, it is likely that there is a problem with the vapor trap. If you experience a problem with your vapor trap, a plumber can help you.
Atmospheric conditions can also affect odors from sewer systems entering the house. When barometric pressure is falling or is very low, the air outside can be heavier than air from the sewer system, causing pressure to build up in the sewer system. This temporary condition may cause indoor odors, but will resolve as barometric pressure increases.
Every water fixture in your house has a vapor trap. This “U” shaped pipe is clearly visible under sinks, and is present in some form on all lines draining to the sewage system. The “U” shape holds water, preventing gases from backing up from the sewer into the house through the sink drain.
All houses have plumbing vents (also called a vent stack) that extend through the roof. These vents allow air to flow both in and out of the house plumbing system, helping water to flow through the pipes. Working in combination with the vapor traps, gases from the sewer system are safely vented.
When sewer gasses are present inside the home, usually one or more vapor traps has dried out. The water in a vapor trap will evaporate if the fixture is not used often; seldom-used bathrooms or utility sinks are commonly odor sources. The simple solution is to periodically run water (one or two cups) into the drain to refill the trap.
If there is a sewer odor outside your home, report it to the City Wastewater Division at 805-237-3865. Note, however, the City is renown for natural sulfur springs, and these sulfur water sources have a strong odor, often smelling like sewage.
Contact the Office of the City Clerk to request a Claim Form at 805-237-3960 or at:1000 Spring Street2nd FloorPaso Robles, CA 93446
The original and one identical copy of the claim form, together with one copy of all attachments, are to be filed with the Office of the City Clerk. For more information, visit the City Clerk page.
The City maintains all sewer mains, which are located in the street or public utilities easements. Residents and business owner’s own the lateral connections to the mains, laterals typically run on the owners’ property and on streets or public areas to reach the main.
Property owners maintain their sewer lateral line, including the connection to the public sewer main. Locating the lateral is also a property owner’s responsibility, although the City will attempt to assist by providing recorded, available information.
To find out where your sewer lateral is located, you can check with the Engineering Division of the Community Development Department by calling 805-237-3860.
To report a problem in the sewer main during the hours of 7 a.m. to 3:30 p.m., call the Wastewater Treatment Plant at 805-237-3865. Between the hours of 3:30 p.m. and 7 a.m., contact the Police Department at 805-237-6464.