If these problems occur and you are not using any water outlets, there may be a problem in the City main. Call 805-237-3865 or after business hours call 805-237-6464 to request service.
Household Water Outlets
If you are using your household water outlets, turn them off. If the overflowing wastewater stops after turning off your outlets, you likely a problem in your sewer lateral and you will need to call a plumber. There is a cap on the sewer lateral clean out located outside your home; if you remove the cap it may reduce backup in your inside drains for a short time.