Sewage is backing up into my house overflowing from my drains. What should I do?

If these problems occur and you are not using any water outlets, there may be a problem in the City main. Call 805-237-3865 or after business hours call 805-237-6464 to request service.


Household Water Outlets

If you are using your household water outlets, turn them off. If the overflowing wastewater stops after turning off your outlets, you likely a problem in your sewer lateral and you will need to call a plumber. There is a cap on the sewer lateral clean out located outside your home; if you remove the cap it may reduce backup in your inside drains for a short time.

Show All Answers

1. Sewage is backing up into my house overflowing from my drains. What should I do?
2. What is a sewer lateral?
3. What should I do if sewage is overflowing from a sewer structure onto the ground?
4. I have slow drainage through my toilets, drains. What can I do about it?
5. There is a manhole cover in my neighborhood that rattles every time a vehicle rolls over it. What can I do about it?
6. What causes sewer odors inside the house?
7. What is the purpose of vapor traps?
8. What is the purpose of the roof vent?
9. What are some of the problems that can occur?
10. What if the odor is outside the house?
11. How do I file a claim if I have property damage caused by a sewer back up?
12. Who maintains the sewer line?
13. How do I report a problem?